Calgary Psychologist Clinic - Best Choice Counselling & Assessments

Frequently Asked Questions

Yes! Our Calgary couples counselling specialists work with partners to strengthen relationships and improve communication. We have several experienced therapists who provide Calgary marriage counselling, relationship therapy, and couples counseling throughout Calgary and Alberta. Our marriage counselors use evidence-based approaches tailored to each couple’s unique needs. Visit our couples counselling service page to learn about our therapists who specialize in relationship work and see which approach might work best for you.

Our Calgary psychology and counselling services include a wide range of therapeutic approaches. While Cognitive Behavioral Therapy (CBT) is commonly used, our therapists are trained in multiple frameworks including EMDR, DBT, solution-focused therapy, and mindfulness-based interventions. Most of our practitioners take an eclectic approach, selecting techniques that work best for each individual client rather than sticking to one method.

We provide individual counselling for adults, seniors, men, women, and LGBTQ+ individuals, as well as child and youth therapy. Our Calgary therapy services address anxiety, depression, trauma, grief, relationship issues, and many other mental health concerns.

Absolutely. We understand that grief counselling Calgary families require during difficult times is deeply personal and sensitive. Our therapists are specially trained to support individuals and families through loss, whether from death, divorce, job loss, or other significant life changes. We offer both individual and group grief counselling options to meet different comfort levels and needs.

Our team of Calgary psychologists and therapists all hold, at minimum, a Master’s degree in psychology, counselling, or a related field. Many are Registered Psychologists or Provisional Registered Psychologists licensed with the College of Alberta Psychologists. Others are Canadian Certified Counsellors registered with the Canadian Counselling and Psychotherapy Association.

When choosing a therapist, consider their specializations, approach, and whether you feel comfortable with them during your free consultation. All our practitioners’ detailed credentials and specialties are listed on their individual bio pages.

Yes! We have several multilingual therapists on our team who can provide therapy in languages other than English. This helps ensure that language barriers don’t prevent anyone from accessing quality mental health care. Check our team page to see which languages each therapist speaks, or contact us to discuss your specific language needs.

We offer direct billing whenever possible, though availability depends on your insurance provider and your therapist’s credentials. Most insurance companies allow direct billing with our Registered Psychologists. For Provisional Psychologists, we can typically direct bill with Alberta Blue Cross, Medavie Blue Cross, Greenshield, and Sunlife.

For psychoeducational assessments and other testing services, we can often provide direct billing but it depends on your policy and insurer.

We provide therapy services at our Southwest Calgary office which is located across from Mount Royal University, near where Crowchild Trail meets Glenmore Trail. Our location has free parking and windowed office.

Yes! We provide secure online video and phone counselling sessions for clients throughout Calgary, Alberta, and Ontario. Many of our therapists work both in-person and online, while some specialize exclusively in virtual therapy. Online counselling can be just as effective as in-person sessions for many concerns, and it offers greater flexibility for busy schedules or those who prefer the comfort of their own space.

We strongly recommend starting with our free consultation option. This gives you a chance to meet your potential therapist, ask questions, and ensure you feel comfortable before committing to paid sessions. During this consultation, you can discuss your concerns and treatment goals.

If you’re ready to book directly, simply text us your first name, last name, and email address, or use our online contact form. We’ll set you up in our booking system, send you intake forms to complete, and schedule your first appointment once everything is ready.

While same-day appointments are rare, we do our best to accommodate urgent needs when possible. We’re not a crisis center, so if you’re experiencing a mental health emergency, please contact the Distress Centre or emergency services immediately.

That said, we sometimes have last-minute openings due to cancellations. The main factor affecting how quickly we can see you is completing your intake forms promptly. Once these are submitted, we can often schedule you within a few days to a week.

This varies significantly from person to person and depends on your specific concerns, goals, and personal circumstances. Some clients see improvement in just a few sessions, while others benefit from longer-term therapy. Our goal is to provide you with tools and insights that help you manage challenges independently, so you won’t need therapy indefinitely.

During your initial sessions, your therapist will work with you to establish realistic goals and provide an estimate of the expected treatment timeline based on your unique situation.

We frequently get asked questions about how long it will take to see improvements. This is a really difficult question to answer and depends more on the client, the issues they are dealing with, and where they are at in their life than the therapist. Our main goal is to help educate our clients and provide them with the tools so that they can improve their lives and move beyond therapy.

Online counselling can be extremely effective for many mental health concerns, including anxiety, depression, and trauma. However, effectiveness depends on several factors. Young children typically respond better to in-person sessions due to engagement challenges with technology. Individuals dealing with severe mental health crises may also benefit more from face-to-face interaction.

For most adults dealing with common mental health concerns, online therapy offers the same therapeutic benefits as in-person sessions, with added convenience and accessibility.

Yes! We provide various assessment services for both adults and children, including psychoeducational assessments, ADHD evaluations, and cognitive assessments (IQ testing). All assessments are conducted by College of Alberta Registered Psychologists who specialize in psychological testing.

These assessments can help identify learning differences, attention difficulties, cognitive strengths and challenges, and provide recommendations for academic or workplace accommodations. Check our pricing page for detailed information about costs and what each assessment includes.

Unfortunately, we don’t currently offer sliding-scale fees. However, we do accept most major insurance plans and provide direct billing where possible to help make our services more accessible. Our current fee structure is available on our pricing page, and we’re happy to discuss payment options during your consultation.

If you’re experiencing a mental health emergency, please contact emergency services (911) immediately. For non-emergency crisis support, the Calgary Distress Centre provides 24/7 phone support at 403-266-4357. They also offer text and chat support options.

Our clinic provides ongoing therapy and support but is not equipped for crisis intervention. We’re here to help you develop coping strategies and work through challenges during scheduled appointments.

Therapy can benefit anyone looking to improve their mental health, relationships, or overall well-being. You don’t need to be in crisis to benefit from counselling. Many people seek therapy for personal growth, stress management, relationship improvement, or to develop better coping strategies.

If you’re unsure whether therapy would help, our free consultation is a perfect opportunity to discuss your concerns with a professional and learn how counselling might support your goals.